Catalogs

Privacy Policy

All information collected on the website of Teicocil Your personal data will be processed by our services exclusively for the purpose of providing you with personalized service and continuously improving the quality of our services. The processing of personal data is carried out transparently and in strict respect for the protection of privacy, as well as fundamental rights, freedoms and guarantees, fully complying with the General Data Protection Regulation (GDPR), Regulation (EU) 2016/679 of 27 April 2016, which repealed Law 67/98 of 26 October, and Article 35 of the Constitution of the Portuguese Republic.

A Teicocil We are committed to using all available technological means to safeguard the privacy of our website users. We respect the right to one's image, ensuring protection against unauthorized disclosure and reproduction. Specifically regarding images of people in videos or photographs on this site, since these are records taken in public spaces for informational purposes, their use fully complies with the provisions of the Civil Code.

In developing the website for Teicocil, Every effort has been made to ensure that the information presented is correct, accurate, and up-to-date. However, it is not possible to guarantee the absence of errors.

By accessing the information provided on this site, the user expressly accepts the terms and conditions described below:

All information is subject to updates and/or changes without prior notice.

A Teicocil We reserve the right to revise these terms of use at any time without prior notice.

Users should regularly check this page to stay informed about the most recent version of the terms of use, as this will be the only binding version. Continued use of this site after any changes constitutes full acceptance of the new terms.

The user is not authorized to modify, reproduce, display, publicly distribute, or use for public or commercial purposes any materials or content present on this website.

All materials and content provided are protected by copyright, and any unauthorized use may violate applicable copyright, trademark, or other rights laws or regulations.

Links to Third-Party Websites

With the goal of providing a more comprehensive service to its visitors, the Teicocil We may provide links to websites operated by third-party entities. However, we have no control over these websites, even when there is a partnership or association, and they may have privacy policies and data collection practices different from ours. The links are provided solely for the user's convenience, and access to them is at the user's own risk. Even so, Teicocil We strive to safeguard the integrity of our site and the links contained therein, and welcome any feedback, including situations where a link stops working.

© All rights reserved

Reproducing or publishing any content from this site, in print or digital format, without the prior authorization of the respective authors, constitutes a violation of copyright and may result in legal penalties.

Alternative Dispute Resolution (ADR) Entity

In case of a dispute, the consumer may resort to the following alternative dispute resolution (ADR) entity:

CICAP – Porto Consumer Information and Arbitration Center
Damião de Góis Street, No. 13, Shop 6
4050-225 Porto

Telephone: 222 029 791 / 225 508 349
(Call to the national landline network)

E-mail: cicap@cicap.pt
Site: www.cicap.pt

More information is available at: www.consumidor.pt

Personal data is any information relating to an identified or identifiable natural person, in particular by name, tax identification number, location data, electronic identifier or other elements that allow the identification of that natural person. The information collected when someone visits the TEICOCIL website is considered personal information and falls within the scope of the GDPR.

Identification and contacts

Name, telephone number or email address, date of birth and tax identification number.

Profile

Company where you work and role you perform.

Service usage data

Location: geographical reference at a given moment (request for information or subscription).

The user or subscriber, a natural person, to whom the data relates and who has used TEICOCIL's services or products. The User is the person who uses or exploits TEICOCIL's products, and the Subscriber is the person who subscribes to TEICOCIL's forms of dissemination, namely newsletters and e-books.

Regardless of this distinction, the TEICOCIL It states that it equally protects personal data and respects the rights of users and subscribers.

TEICOCIL will be responsible for collecting and processing your personal data and, in that capacity, will decide what data is collected, the means of processing, and the purposes for which the data is used.

NoticeIn the course of its activity, TEICOCIL may eventually access clients' personal data (e.g., for database correction), without any involvement in either the control or processing of said data. In any case, there is a commitment to confidentiality, guaranteeing to clients that this data will not be used for any other purpose.

Consent
When we have your explicit consent – in writing, orally, or through the validation of an option – prior to the transaction, and if that consent is freely given, informed, specific, and unambiguous. Examples include your consent for Teicocil to analyze the use of our services, your consumption profile, and to make recommendations or send marketing messages (email marketing, SMS marketing, among others).

Contract execution and pre-contractual due diligence
When the processing of personal data is necessary for the conclusion, execution and management of the contract entered into with Teicocil, such as, for example, for the preparation of a commercial proposal, for the provision of services, for the management of contacts, information and requests, for the management of invoicing, collection and payments.

Legitimate interest
When the processing of personal data corresponds to a legitimate interest of Teicocil or third parties. Example: to respond to a contact request.

You your personal data are treated by Teicocil only by time period required for the realization of defined purpose or, as applicable, until you exercise your right to object, right to be forgotten or remove the consent. After the end of the respective storage period, a Teicocil will eliminate or will anonymize the data whenever they should not be kept for a distinct purpose that can subsist.

A Teicocil treats and preserves its personal data according to purposes for which they were collected.

There are cases where legislation requires the processing and storage of data by a minimum period of time, Specifically, for 10 years, the data necessary for providing information to the Tax Authority for accounting or tax purposes.

However, whenever there is no specific legal obligation, the data will only be processed by required period to fulfill the purposes which motivated its collection and preservation, always in accordance with current legislation and the guidelines of the National Data Protection Commission (CNPD). Thus, the Teicocil will treat and maintain their personal data as long as you maintain a contractual relationship with you.

A Teicocil may retain others personal data for periods exceeding the duration of contractual relationship, whether based on your consent, whether to ensure rights or duties related to the contract, whether it is still because it has legitimate interests that support it, but always through strictly necessary period to achieve their respective purposes and in accordance with the guidelines and decisions of the CNPD, namely for the purposes of marketing and sales.

We collect personal data with your consent when you purchase TEICOCIL products or services or when you download or use marketing and sales materials from our brand. Collection may be done orally, in writing, or through the TEICOCIL website. However, your personal information may also be collected from publicly accessible sources or other sources.

TEICOCIL's cookie policy is an additional way of collecting personal data with the aim of detecting and correcting problems on the website, offering strong and comfortable digital experiences, and streamlining navigation on the channel's pages. Cookies are pieces of data, such as names and email addresses, stored by a website on a user's first visit. On subsequent visits, the website can already identify the visitor as not being a new user, for example.

A cookie policy from the Teicocil It is an additional way of collecting personal data, with the objective of detect and fix problems on the website, offer more comfortable digital experiences e improve navigation on the pages. The cookies These are small data files, such as names and email addresses, saved by a website on a user's first visit. On subsequent visits, the website can identify the visitor as... not being new, for example.

You can manage cookie consent at any time. We use cookies so that you have one personalized browsing experience, with information tailored to your interests. Do not consent or withdraw consent can negatively affect certain features and functionalities from the website. You can change your cookie settings anytime.

TEICOCIL uses Google Analytics as its primary system for tracking the customer journey across all of the company's digital channels, such as its website, blog, and social media. Our purpose in using this tracking tool is to monitor traffic, identify trends, and analyze behavior, always in order to verify the performance of digital marketing campaigns and implement improvements.

TEICOCIL uses E-Goi as its email marketing management system. The Portuguese company's mission is to create effective digital communication solutions in the following segments: email marketing, smart SMS, autobots, and marketing automation. E-Goi's data center is located in Portugal and has its own AS (where all information about its clients, including TEICOCIL, is stored). It is worth highlighting the anonymity of information flow outside of each client's databases and the firewalls configured in a semi-independent fortification regime.

Household
Menéres Avenue, 834
4450-190 Matosinhos
Portugal

See below for your rights and the details of what is safeguarded in each one:

Right of Access
The right to obtain confirmation about which personal data They are being processed and information about them needs to be obtained, such as:

  • What are purposes of the treatment

  • Which ones storage periods

  • Right to see or hear, or to obtain copies of documents such as invoices or written agreements in which you are involved

Right of Rectification
The right to request rectification of personal data that are inaccurate or incomplete, such as, for example:

  • A household

  • O e-mail

  • You telephone contacts, between others

Right to Be Forgotten
The right to obtain deletion of your personal data, provided there are no valid grounds for its preservation, such as:

  • Cases where it is necessary to retain the data due to legal requirements. official entities

Right to Portability
The right to receive personal data provided in commonly used digital format and automatic reading or requesting direct transmission of your data to another entity that will become the new controller of personal data.

Right to Withdraw Consent or Right to Object
The right to oppose or withdraw your consent, you can, at any time, request the processing of your data, such as, for example, in the case of data processing for marketing purposes, provided that there are no legitimate interests that prevail over their rights, interests and freedoms

Right of Limitation
The right to request treatment limitation Your personal data, in the following forms:

  • Treatment suspended

  • Limiting the scope of treatment to certain categories of data or treatment purposes

These rights are guaranteed by Teicocil, and we are committed to protection and privacy of personal data of our customers and users. If you wish to exercise any of these rights, please contact us through our customer service channels.

TEICOCIL has implemented appropriate, necessary and sufficient logical, physical, organizational and security measures to protect your personal data against destruction, loss, alteration, dissemination, unauthorized access or any other form of accidental or unlawful processing.

We have implemented:

  1. Logical security requirements and measures, such as the use of firewalls and intrusion detection systems, the use of backups, the existence of a strict policy on access to systems and information, and the logging of actions performed by TEICOCIL employees on the personal data of clients or users;

 

  1. SSL/HTTPS Protocol: From the moment a user accesses a website with the HTTPS protocol, all communications between the user and the online store are encrypted. The HTTPS protocol is used to protect transactions and the transmission of confidential data, as is the case in e-commerce and e-banking systems.;

 

  1. Mechanisms for scrutiny, auditing, and control to ensure compliance with security and privacy policies;

 

An information and training program for TEICOCIL employees;

TEICOCIL undertakes to report the occurrence of the problem to the entity that regulates the GDPR (the National Data Protection Commission, in Portugal) within 72 hours of verifying the security problem, as well as to all data holders/clients involved.

O cache of a web browser or search engine It is the instrument through which the browser saves. data, namely images e HTML code, necessary to load and display a website. The intention of Teicocil Using this device helps to optimize bandwidth and provide a best browsing experience to our visitors.

O user has the right to present complaint à control authority, a National Data Protection Commission (CNPD), in addition to being able to contact the directly Teicocil.

CNPD – National Data Protection Commission
Rua de São Bento, n.º 148-3º
1200-821 Lisbon
Website: www.cnpd.pt
E-mail: geral@cnpd.pt
Telephone: (+351) 213 976 832 (Call to a national landline)

  1. TEICOCIL website

Regarding the use and processing of personal data on the TEICOCIL website, please be sure to consult the rules on the use of cookies on the respective website.

 

The TEICOCIL website may contain links to third-party websites, products, or services that are not affiliated with TEICOCIL or covered by this Privacy Policy.

 

The collection or processing of personal data requested by these third parties is their sole responsibility, and TEICOCIL cannot be held liable, under any circumstances, for the content, accuracy, truthfulness, or legitimacy of these websites, or for the misuse of data collected or processed through them.

Exercising your rights is free of charge, except in the case of manifestly unfounded or excessive requests, in which case a reasonable fee may be charged taking into account the costs. Information must be provided in writing, but may be provided orally if you request it. In this case, TEICOCIL must verify your identity by means other than oral communication. Responses to requests must be provided within a maximum of 30 days, unless the request is particularly complex.

 

Exercise your rights through the following addresses:

 

TEICOCIL

Sobrais Street 626
3885-307 Cortegaça
Ovar, Portugal
W.: www.teicocil.com
Mail: teicocil@teicocil.com
T.: (+351) 256 790 790
F.: (+351) 256 790 791