Cookie Policy
1. Information Collected and Processed
By using our services, We collect and process your personal data to offer you a personalized experience and ensure the proper functioning of the website and associated services.
Types of Data Collected:
Contact details: Name, phone number, email address, physical address (e.g., contact forms)
Billing and payment information: Card number, bank account, cardholder name, address (e.g., WooCommerce, WP Hotel Booking)
Documents: for verifications or booking support (if provided)
Access credentials: username, password
Content submitted by you: photographs, reviews, videos (e.g., social media feeds, testimonials)
Geolocation data: when authorized
Technical data: IP address, browser, operating system, device identifiers
Activity on the site: Pages visited, time spent on the page, interactions (e.g., Elementor, Slider Revolution)
Purchase and booking history
Public login information via social networks
Third-party data (e.g., companions on reservations), provided that with consent
2. Purposes of Treatment
We use your personal data to:
Manage and process reservations, orders and payments
Communicate with yourself (answer questions, send notifications)
To send commercial communications, newsletters and promotions (with consent)
Improve our services and customize content and ads
To fulfill legal and regulatory obligations
Prevent fraud and ensure the system security
3. Consent and Rights
By using the website, you consent to the processing of your data. personal data for the purposes indicated. It can withdraw consent at any time, without compromising the legality of the treatment prior to withdrawal.
You have the right to:
Access your personal data
To correct incorrect or incomplete data
Request deletion your data (where applicable)
Limit or to oppose to the processing of your data
Request a portability of the data
To present complaint to the supervisory authority (CNPD)
To exercise these rights, contact us at:
Telephone: +351 967 076 825
E-mail: info@teicocil.pt
4. Cookies and Similar Technologies
Our website uses cookies to optimize your navigation, to guarantee essential features and customize content and advertising. The cookies used include:
Essentials: necessary for the site to function
Functionality: to remember preferences and personalize the experience (e.g., Elementor)
Analytical: to collect data anonymized about using the site
Marketing: for advertising campaigns and remarketing (e.g., WooCommerce, Mailchimp)
You can manage your acceptance or refusal cookies via the website banner or in your browser settings.
5. Data Sharing and Transfer
Yours personal data can be shared with suppliers that support the site's services, such as Mailchimp, WooCommerce, WP Hotel Booking, and other entities involved in processing or compliance with legal obligations.
The data can be transferred to countries outside the European Union, always ensuring a adequate level of protection or legal safeguards provided.
6. Information Security
We adopted technical and organizational measures to protect their personal data against unauthorized access, loss, alteration, or improper disclosure., including encryption e access control.
7. Data Preservation
Yours data are preserved only by time required to fulfill the purposes for which they were collected, respecting legal obligations conservation.
8. Information about Children
Our website is not intended for children under 13 years old and we do not consciously collect children's personal data without consent of parents or legal guardians.
9. Changes to this Policy
We can update this. Privacy Policy Occasionally. Any relevant changes will be communicated through the website, email, or notifications, indicating the new effective date.
Contact
In case of questions, requests or complaints regarding privacy, Contact us:
Telephone: +351 967 076 825
E-mail: info@teicocil.pt