Cookie Policy

1. Information Collected and Processed

By using our services, We collect and process your personal data to offer you a personalized experience and ensure the proper functioning of the website and associated services.

Types of Data Collected:

  • Contact details: Name, phone number, email address, physical address (e.g., contact forms)

  • Billing and payment information: Card number, bank account, cardholder name, address (e.g., WooCommerce, WP Hotel Booking)

  • Documents: for verifications or booking support (if provided)

  • Access credentials: username, password

  • Content submitted by you: photographs, reviews, videos (e.g., social media feeds, testimonials)

  • Geolocation data: when authorized

  • Technical data: IP address, browser, operating system, device identifiers

  • Activity on the site: Pages visited, time spent on the page, interactions (e.g., Elementor, Slider Revolution)

  • Purchase and booking history

  • Public login information via social networks

  • Third-party data (e.g., companions on reservations), provided that with consent


2. Purposes of Treatment

We use your personal data to:

  • Manage and process reservations, orders and payments

  • Communicate with yourself (answer questions, send notifications)

  • To send commercial communications, newsletters and promotions (with consent)

  • Improve our services and customize content and ads

  • To fulfill legal and regulatory obligations

  • Prevent fraud and ensure the system security


3. Consent and Rights

By using the website, you consent to the processing of your data. personal data for the purposes indicated. It can withdraw consent at any time, without compromising the legality of the treatment prior to withdrawal.

You have the right to:

  • Access your personal data

  • To correct incorrect or incomplete data

  • Request deletion your data (where applicable)

  • Limit or to oppose to the processing of your data

  • Request a portability of the data

  • To present complaint to the supervisory authority (CNPD)

To exercise these rights, contact us at:


4. Cookies and Similar Technologies

Our website uses cookies to optimize your navigation, to guarantee essential features and customize content and advertising. The cookies used include:

  • Essentials: necessary for the site to function

  • Functionality: to remember preferences and personalize the experience (e.g., Elementor)

  • Analytical: to collect data anonymized about using the site

  • Marketing: for advertising campaigns and remarketing (e.g., WooCommerce, Mailchimp)

You can manage your acceptance or refusal cookies via the website banner or in your browser settings.


5. Data Sharing and Transfer

Yours personal data can be shared with suppliers that support the site's services, such as Mailchimp, WooCommerce, WP Hotel Booking, and other entities involved in processing or compliance with legal obligations.

The data can be transferred to countries outside the European Union, always ensuring a adequate level of protection or legal safeguards provided.


6. Information Security

We adopted technical and organizational measures to protect their personal data against unauthorized access, loss, alteration, or improper disclosure., including encryption e access control.


7. Data Preservation

Yours data are preserved only by time required to fulfill the purposes for which they were collected, respecting legal obligations conservation.


8. Information about Children

Our website is not intended for children under 13 years old and we do not consciously collect children's personal data without consent of parents or legal guardians.


9. Changes to this Policy

We can update this. Privacy Policy Occasionally. Any relevant changes will be communicated through the website, email, or notifications, indicating the new effective date.


Contact

In case of questions, requests or complaints regarding privacy, Contact us: